Privacy Policy

Privacy Policy for Supplement Sciences LLC

Effective Date: January 1, 2024

Last Updated: January 26, 2024

Thank you for entrusting Supplement Sciences LLC (“Supplement Sciences,” “we,” “us,” or “our”) with your personal information. We are dedicated to maintaining your privacy and safeguarding the confidentiality of your data. This Privacy Policy has been established to transparently communicate how we gather, employ, disclose, and protect your information when you utilize our services.

Your use of our services implies your understanding of and consent to the practices described in this Privacy Policy. If you are in disagreement with our practices, we kindly ask that you refrain from using our services.

1. Information We Collect

In our pursuit of offering you the best possible service, we gather various types of information:

• Personal Information: This category may encompass data such as your name, email address, date of birth, and any other details that can identify you and are voluntarily provided by you while engaging with our services.
• Health Information: We may collect health-related data that you voluntarily share with us, including information about your medical history, symptoms, and dietary preferences.
• Usage Information: Our services automatically collect information about your interactions with our website, such as your IP address, browser type, and device information. This data helps us improve your experience and ensure our services function effectively.

2. How We Use Your Information

We utilize the information we collect for the following purposes:

• Provision of Our Services: We use your information to furnish you with personalized recommendations for nutrition supplements and grant you access to product ordering through Fullscript.
• Enhancement of Our Services: By analyzing user behavior and feedback, we continuously improve our services, refine content, and elevate your overall experience.
• Communication with You: We may send you service-related messages, updates, and promotional materials via email. You have the option to opt out of receiving promotional emails at any time.

3. Information Sharing

Your privacy is a top priority for us, and we do not disclose your personal information to external entities except as outlined below:

• Fullscript Integration: We may share your information with Fullscript for the sole purpose of establishing a secure account and providing you with supplement recommendations and product ordering access. Fullscript is committed to upholding the most stringent data security and privacy standards. Fullscript follows the same HIPAA data security standards used by healthcare entities to keep your data secure.
• Legal Compliance: We may disclose your information as required by law, to fulfill legal obligations, enforce our Terms of Service, address claims, or safeguard the rights, property, or safety of Supplement Sciences, our users, or others.

4. Data Security

We prioritize the security of your information and have put in place meticulous measures to safeguard its integrity and confidentiality. To ensure the utmost protection, we have entrusted the storage of your data to a HIPAA compliant system hosted on Google’s servers. These servers adhere to stringent security protocols and employ state-of-the-art safeguards to prevent unauthorized access, data breaches, and any compromise of your sensitive information.

Our commitment to data security extends to every facet of our service, and we continuously monitor and enhance our security practices to stay ahead of potential threats.

5. Your Choices

At Supplement Sciences LLC, we firmly believe that you should maintain control over your personal information. To empower you in this regard, we offer the following options:

• Access and Update: You have the ability to access and update your personal information at any time through your account settings. This ensures that the information we possess is accurate and up-to-date, aligning with your preferences and requirements.
• Opt-Out: If you no longer wish to receive promotional emails or communications from us, we respect your choice. You can easily opt out by following the straightforward instructions provided in our emails. Your decision to opt out will not affect your ability to access and use our core services, and we will promptly honor your request, ensuring that your inbox is free from unwanted messages.

We believe that transparency and control are fundamental aspects of your privacy, and we are committed to providing you with the tools and options necessary to manage your information according to your preferences and comfort level.

6. Contact Us

Should you have any questions or concerns about our Privacy Policy or data practices, please do not hesitate to reach out to us at:

Supplement Sciences LLC 624 S. Alaska Street, Palmer, AK 99645

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the “Last Updated” date at the top of this policy will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

By using our services after any changes to this Privacy Policy, you consent to the updated practices described herein. Your trust and privacy are of utmost importance to us, and we are committed to keeping you informed and protected.